We're here to help and answer any question you might have. We look forward to hearing from you.
For questions about sales, partnerships, or press, this is the best place to start. Our general inbox is monitored around the clock.
Our business development team will review your message and forward it to the correct department to ensure a prompt and relevant response.
Have a question about your product? Our dedicated team of tech experts is ready to help you troubleshoot any issue, big or small.
To help us resolve your issue faster, please have your product's serial number and your original order number ready when you contact us.
Have an idea for a new feature or want to connect with other users? Join our community forums to share your thoughts and feedback directly with us.
Our product managers and engineers actively monitor our forums. Your feedback is invaluable and directly influences our future product development.
For general inquiries, support, or partnership opportunities, please don't hesitate to reach out. Our team is available 24/7 to assist you.
You can track your order status in real-time by visiting the "Order History" section of your account or by using the tracking link sent to your email after shipment.
We offer a 30-day, no-questions-asked return policy for all unopened products. For more details, please visit our Shipping & Services page.
Yes, we offer special pricing for students and educators. Please contact our sales team with a valid educational email address to inquire about our educational discount program.
We are always looking for passionate and talented individuals to join our team. Please visit our "Careers" section, which can be found in the footer, for a list of open positions.
For all partnership, media, or business development inquiries, please use the contact form on this page and select "Partnerships" as the subject. Our team will review your proposal and get back to you promptly.
QuantumCare+ is our premium protection plan that extends your warranty and covers accidental damage. You can learn more about its benefits on our Shipping & Services page.
Absolutely. We use end-to-end encryption for all communications and store user data with the highest level of security protocols. For full details, please read our Privacy Policy.
Our products are designed in California and assembled in our state-of-the-art facilities in Taiwan and South Korea, adhering to the strictest quality and ethical labor standards.